Privacy Policy

Privacy Policy

is committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) –

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

 Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

 Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

 Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. 

Publicly available information
We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your customer experience;
  • fulfil an obligation under law or contract;
  •  

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing;
  •  

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalized offers* (from us and/or our carefully selected partners);
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for;

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing;
  • the further Processing would not harm your interests and
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience.

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Supervisory Authority

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made .

 

 

 

 

Politika zasebnosti
se zavzema za varovanje vaše zasebnosti. Pišite nam, če imate kakršna koli vprašanja ali težave v zvezi z uporabo vaših osebnih podatkov in z veseljem vam bomo pomagali.

Z uporabo te spletne strani in / ali naših storitev se strinjate z obdelavo vaših osebnih podatkov, kot je opisano v tem pravilniku o zasebnosti.

Kazalo
Opredelitve, uporabljene v tem pravilniku
Načela varstva podatkov, ki jih spremljamo
Kakšne pravice imate glede osebnih podatkov
Katere osebne podatke zberemo o vas
Kako uporabljamo vaše osebne podatke
Kdo drug ima dostop do vaših osebnih podatkov
Kako varujemo vaše podatke
Informacije o piškotkih
Kontaktni podatki
Opredelitve
Osebni podatki – vse informacije o določeni ali določljivi fizični osebi.
Obdelava – vse operacije ali niz operacij, ki se izvajajo na osebnih podatkih ali na zbirkah osebnih podatkov.
Posameznik – fizična oseba, katere osebni podatki se obdelujejo.
Otrok – fizična oseba, mlajša od 16 let.
Mi / mi (bodisi kapitaliziran ali ne) –

Načela varstva podatkov
Obljubljamo, da bomo upoštevali naslednja načela varstva podatkov:

Predelava je zakonita, poštena in pregledna. Naše predelovalne dejavnosti imajo zakonite razloge. Vedno upoštevamo vaše pravice pred obdelavo osebnih podatkov. Nudimo vam informacije o obdelavi na zahtevo.
Predelava je omejena na namen. Naše obdelovalne dejavnosti ustrezajo namenu zbiranja osebnih podatkov.
Obdelava se opravi z minimalnimi podatki. Zbiramo in obdelamo le minimalne količine osebnih podatkov, ki so potrebni za kateri koli namen.
Obdelava je omejena s časovnim obdobjem. Vaših osebnih podatkov ne bomo shranjevali dlje, kot je potrebno.
Trudili se bomo, da bomo zagotovili točnost podatkov.
Trudili se bomo, da bomo zagotovili celovitost in zaupnost podatkov.
Podatki o osebah podatkov
Posameznik ima naslednje pravice:

Pravica do informacij – kar pomeni, da morate vedeti, ali se vaši osebni podatki obdelujejo; kateri podatki so zbrani, od kod je pridobljen, zakaj in kdo je obdelan.
Pravica do dostopa – kar pomeni, da imate pravico do dostopa do podatkov, zbranih od vas. To vključuje vašo pravico zahtevati in pridobiti kopijo zbranih osebnih podatkov.
Pravica do popravka – kar pomeni, da imate pravico zahtevati popravek ali izbris osebnih podatkov, ki so netočni ali nepopolni.
Pravica do izbrisa – v določenih okoliščinah lahko zahtevate izbris osebnih podatkov iz naših evidenc.
Pravica do omejitve obdelave – kar pomeni, če veljajo določeni pogoji, imate pravico omejiti obdelavo vaših osebnih podatkov.
Pravica do ugovora z obdelavo – v nekaterih primerih imate pravico nasprotovati obdelavi vaših osebnih podatkov, na primer v primeru neposrednega trženja.
Pravica do ugovora z avtomatizirano obdelavo – kar pomeni, da imate pravico do ugovora z avtomatizirano obdelavo, vključno z profiliranjem; in da ne bo predmet odločitve, ki temelji samo na avtomatizirani obdelavi. To pravico lahko uveljavite, kadar pride do izida profiliranja, ki ima pravne učinke, ki zadevajo ali bistveno vplivajo na vas.
Pravica do prenosljivosti podatkov – imate pravico, da svoje osebne podatke pridobite v strojno berljivi obliki ali če je to izvedljivo, kot neposreden prenos iz enega procesorja v drugega.
Pravica do vložitve pritožbe – v primeru, da zavrnemo vašo zahtevo po Pravicah dostopa, vam bomo dali razloge, zakaj. Če niste zadovoljni z načinom obravnave vaše zahteve, se obrnite na nas.
Pravica do pomoči nadzornega organa – kar pomeni, da imate pravico do pomoči nadzornega organa in pravico do drugih pravnih sredstev, kot je zahteva za odškodnino.
Pravica do odvzema dovoljenja – imate pravico umakniti katero koli privolitev za obdelavo vaših osebnih podatkov.
Podatki, ki jih zbiramo
Podatki, ki ste nam jih posredovali
To je morda vaš e-poštni naslov, ime, naslov za izstavitev računa, domači naslov itd. – predvsem informacije, ki so potrebne za dostavo izdelka / storitve ali za izboljšanje vaše izkušnje s strankami. Informacije, ki nam jih posredujete, shranjujemo, da lahko komentirate ali opravljate druge dejavnosti na spletnem mestu. Ti podatki vključujejo na primer vaše ime in e-poštni naslov.

Informacije se samodejno zbirajo o vas
To vključuje informacije, ki jih samodejno shranjujejo piškotki in druga orodja za sejo. Na primer, podatke o nakupovalnem vozičku, vaš naslov IP, zgodovino nakupovanja (če obstaja) itd. Te informacije se uporabljajo za izboljšanje vaše izkušnje s strankami. Ko uporabljate naše storitve ali si ogledate vsebino našega spletnega mesta, se lahko vaše dejavnosti prijavijo.

Informacije naših partnerjev
Podatke od naših zaupanja vrednih partnerjev zbiramo s potrditvijo, da imajo pravne podlage za to, da si te podatke delimo z nami. To so bodisi informacije, ki ste jih neposredno posredovali ali so se zbrali o vas, iz drugih pravnih razlogov.

 

Javno dostopne informacije
Morda bomo zbrali informacije o tebi, ki so javno dostopne.

Kako uporabljamo vaše osebne podatke
Vaše osebne podatke uporabljamo za:

vam nudimo našo storitev. To vključuje na primer registracijo vašega računa; nudenje drugih izdelkov in storitev, ki ste jih zahtevali; nudenje promocijskih izdelkov na vašo zahtevo in komuniciranje z vami v zvezi s temi izdelki in storitvami; komuniciranje in sodelovanje z vami; in vas obvestim o spremembah katerih koli storitev.
izboljšati svoje izkušnje s strankami;
izpolnjevati obveznost po zakonu ali pogodbi;

Vaše osebne podatke uporabljamo na podlagi zakonitih razlogov in / ali z vašim soglasjem.

Na podlagi sklenitve pogodbe ali izpolnjevanja pogodbenih obveznosti obdelamo vaše osebne podatke za naslednje namene:

da vas prepoznajo;
da vam zagotovimo storitev ali da vam pošljemo / ponudimo izdelek;
komunicirati bodisi za prodajo ali izdajanje računov;

Na podlagi legitimnega interesa obdelamo vaše osebne podatke za naslednje namene:

pošiljati vam prilagojene ponudbe * (od nas in / ali naših skrbno izbranih partnerjev);
upravljati in analizirati našo bazo strank (nakupno vedenje in zgodovino), da bi izboljšali kakovost, raznolikost in razpoložljivost ponujenih / ponujenih izdelkov / storitev;
voditi vprašalnike o zadovoljstvu strank;
Dokler nas niste obvestili drugače, menimo, da vam ponujamo izdelke / storitve, ki so podobni ali enaki vaši zgodovini nakupov / vedenju brskanja, ki so naši legitimni interes.

Z vašim soglasjem obdelamo vaše osebne podatke za naslednje namene:

pošiljanje glasil in ponudb kampanje (od nas in / ali naših skrbno izbranih partnerjev);
za druge namene smo zahtevali vaše soglasje;
Obdelujemo vaše osebne podatke, da bi izpolnili obveznost, ki izhaja iz zakona in / ali uporabite svoje osebne podatke za možnosti, ki jih določa zakon. Pridržujemo si pravico do anonimiziranja zbranih osebnih podatkov in uporabe takšnih podatkov. Podatke izven področja uporabe tega pravilnika bomo uporabili le, če je anonimiran. Vaše podatke za zaračunavanje in druge podatke, zbrane o vas, shranimo tako dolgo, kot je potrebno za računovodske namene ali druge obveznosti, ki izhajajo iz zakona.

Osebne podatke lahko obdelujemo za dodatne namene, ki niso tu navedeni, vendar so združljivi s prvotnim namenom, za katerega so bili zbrani podatki. Da bi to naredili, bomo zagotovili, da:

povezava med nameni, kontekstom in naravo osebnih podatkov je primerna za nadaljnjo obdelavo;
nadaljnja obdelava ne bi škodila vašim interesom in
bi bilo primerno za zaščito pred obdelavo.
Vas bomo obvestili o kakršnih koli nadaljnjih obdelavah in namenih.

Kdo drug lahko dostopa do vaših osebnih podatkov
Osebnih podatkov ne delimo z neznanci. Osebne podatke o vas v nekaterih primerih zagotavljajo našim zaupanja vrednim partnerjem, da vam bodisi omogočijo storitev ali izboljšate svoje izkušnje s strankami.

Delamo samo s partnerji za obdelavo, ki lahko zagotovijo ustrezno raven varstva osebnih podatkov. Vaše osebne podatke razkrivamo tretjim osebam ali javnim uslužbencem, če smo to pravno zavezani. Osebne podatke lahko razkrijemo tretjim osebam, če se strinjate z njo ali če obstajajo drugi pravni razlogi.

Kako varujemo vaše podatke
Trudimo se, da vaše osebne podatke varujemo. Za komunikacijo in prenos podatkov (npr. HTTPS) uporabljamo varne protokole. Kadar je primerno, uporabljamo anonimiziranje in psevdonimiranje. Spremljamo naše sisteme za morebitne ranljivosti in napade.

Čeprav se trudimo po svojih najboljših močeh, ne moremo zagotoviti varnosti informacij. Vendar pa obljubljamo, da bomo obvestili pristojne organe o kršitvah podatkov. Prav tako vas bomo obvestili, če obstaja nevarnost za vaše pravice ali interese. Storili bomo vse, kar bomo lahko razumeli, da bi preprečili kršitve varnosti in pomagali organom, če bi prišlo do kakršnih koli kršitev.

Če imate račun pri nas, upoštevajte, da morate ohraniti svoje uporabniško ime in geslo v tajnosti.

Otroci
Ne nameravamo zbirati ali zavestno zbirati informacij od otrok. Otrokom ne ciljamo z našimi storitvami.

Piškotki in druge tehnologije, ki jih uporabljamo
Uporabljamo piškotke in / ali podobne tehnologije za analizo vedenja strank, upravljanje spletne strani, spremljanje uporabnikovih gibanj in zbiranje informacij o uporabnikih. To naredimo tako, da z nami prilagodimo in izboljšamo vaše izkušnje.

Piškotek je majhna besedilna datoteka, shranjena v računalniku. Podatki o shranjevanju piškotkov, ki se uporabljajo za pomoč pri ustvarjanju spletnih mest. Dostopamo samo do piškotkov, ki jih je ustvarila naša spletna stran. Piškotke lahko nadzorujete na ravni brskalnika. Če želite onemogočiti piškotke, lahko ovirajo uporabo nekaterih funkcij.

Uporabljamo piškotke za naslednje namene:

Potrebni piškotki – ti piškotki so potrebni, da lahko na naši spletni strani uporabite nekatere pomembne funkcije, na primer prijavo. Ti piškotki ne zbirajo nobenih osebnih podatkov.

Piškotki funkcij – ti piškotki zagotavljajo funkcionalnost, ki omogoča uporabo naše storitve bolj priročno in omogoča zagotavljanje bolj prilagojenih funkcij. Na primer, vaše ime in e-pošto lahko zapomneta v obrazcih za komentiranje, tako da vam ob naslednjem komentarju ne bo treba ponovno vnesti teh podatkov.
Piškotki Analytics – ti piškotki se uporabljajo za spremljanje uporabe in učinkovitosti našega spletnega mesta in storitev
Oglaševalski piškotki – ti piškotki se uporabljajo za zagotavljanje oglasov, ki so pomembni za vas in vaše interese. Poleg tega se uporabljajo za omejitev števila krat, ko vidite oglas. Običajno jih oglaševalska omrežja objavijo na spletnem mestu z dovoljenjem upravljavca spletnega mesta. Ti piškotki ne pozabite, da ste obiskali spletno mesto in te podatke delite z drugimi organizacijami, kot so oglaševalci. Pogosto ciljanje ali oglaševanje piškotkov bo povezano s funkcionalnostjo spletnih mest, ki jo zagotovi druga organizacija.
Piškotke, shranjene v računalniku, lahko odstranite prek nastavitev brskalnika. Druga možnost je, da lahko z drugimi uporabljate platformo za izboljšanje zasebnosti, kot so optout.aboutads.info ali youronlinechoices.com, lahko nadzirate nekatere druge piškotke. Za več informacij o piškotkih obiščite spletno mesto allaboutcookies.org.

Za merjenje prometa na naši spletni strani uporabljamo storitev Google Analytics. Google ima svoj pravilnik o zasebnosti, ki ga lahko tukaj pregledate. Če želite Google Analytics onemogočiti sledenje, obiščite stran za izključitev storitve Google Analytics.

Kontaktni podatki
Nadzorni organ

Spremembe tega pravilnika o zasebnosti
Pridržujemo si pravico do spremembe tega pravilnika o zasebnosti.
Zadnja sprememba je bila izvedena.